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Folded street map with a red location pin placed on top of a laptop keyboard. The map displays roads, intersections, and geographic features in a simplified digital style, while the keyboard keys are visible beneath it.

Editor’s Note: The Digital Backbone of Emergency Response

Operational technology serves as a force multiplier for many daily tasks. However, adopting new technologies is not the same as achieving operational capability. Humans and redundancies must remain in the loop to effectively integrate these technologies into mission-critical tasks and maintain operations when advanced systems fail.
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Large blue mobile command vehicle labeled “Emergency Management” and “New York City Interagency Command Center” parked outside Citi Field. The specialized emergency management vehicle features multiple windows, rooftop communications equipment, and yellow striping along the sides. The stadium structure is visible in the background, with part of the sign displayed above the vehicle. The image depicts a mobile command and coordination asset used for emergency management operations and incident response.

How Technology Has Changed the Emergency Management Field

Over three decades, New York City Emergency Management has transformed emergency response through mobile technology and resilient digital networks. These advances have strengthened public warnings and field operations but also introduce cybersecurity risks and challenges to public trust and responder well-being. The agency’s experience highlights the need to balance innovation
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Domestic Preparedness: The Podcast logo above a headshot of Herschel Sova and David Brosette with a sound bar image in the background.

Podcast – The Infrastructure Behind First Responder Communications

In this episode of Domestic Preparedness: The Podcast, host Nicolette Phillips and Editor-in-Chief Cathy Feinman sit down with David Brossette and Herschel Sova of Ericsson Enterprise Wireless Solutions to discuss the critical role connectivity plays in emergency response. Drawing on their experience supporting public safety agencies, FirstNet deployments, and disaster
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Preparedness for the AI Era Requires a Reserve of Critical Workers

Artificial intelligence (AI) will transform work in public and private sectors, but predictions about which jobs will disappear often outpace the evidence. For critical sectors, policymakers should preserve human capabilities and essential knowledge so that vital services remain even if forecasts about AI’s impact prove wrong. One approach is to
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