At the International Association of Emergency Managers annual conference in October 2016, Domestic Preparedness Advisor Anthony Mangeri sat down with Richard Serino, distinguished visiting fellow at Harvard’s National Preparedness Leadership Initiative, to discuss leadership as it relates to crisis communications.
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Anthony S. Mangeri
Anthony S. Mangeri, MPA, CPM, CEM, is a professor of disaster sciences and emergency management as well as the chief operating officer and principal at the Mangeri Group, LLC. He teaches graduate and undergraduate courses focused on public safety leadership, emergency management, and business continuity. Anthony has over 40 years of emergency management and homeland security experience. He served as a town manager, where he navigated the community through the challenges of the COVID-19 pandemic and was responsible for its administration and operations. He also oversaw local emergency preparedness and disaster recovery operations, and he played a key role in the establishment of a municipal police department. Anthony served as the New Jersey state hazard mitigation officer for over a decade. During the response and recovery to the September 11, 2001, terrorist attacks, he was the operations chief at the New Jersey Emergency Operations Center, where he coordinated the state’s response efforts. Beyond his professional achievements, Anthony has spent over 35 years as a volunteer firefighter and emergency medical technician. He holds a master of public administration from Rutgers University and has completed a fellowship in public health leadership in emergency response and is a certified professional coach. He is a member of the board of governors of the InfraGard Philadelphia Members Alliance and is the immediate past president of the International Association of Emergency Managers’ (IAEM) Region 2.
Richard Serino
Richard Serino, is a distinguished visiting fellow at Harvard School of Public Health, National Preparedness Leadership Initiative. He was appointed by President Barack Obama and confirmed by the Senate as the Federal Emergency Management Agency’s (FEMA) 8th deputy administrator in October 2009 and served until 2014. He responded to over 60 national disasters while at FEMA. During Super Storm Sandy, he was the lead federal area commander for New York and New Jersey. Prior to his appointment as deputy administrator, he spent 36 years at Boston Emergency Medical Services, where he became chief and oversaw 35 mass causality incidents. He also served as the assistant director of the Boston Public Health Commission. He is currently a senior advisor for numerous organizations such as Airbnb and the MIT Urban Risk Labs. He attended Harvard University’s Kennedy School of Government Senior Executives in State and Local Government program, completed the National Preparedness Leadership Initiative (a joint program of the Harvard School of Public Health and the Harvard Kennedy School of Government), and graduated the Executive Leadership Program, Center for Homeland Defense and Security at the Naval Postgraduate School.
