In 2020, literally everyone was affected in some way by crisis. In certain areas, communities endured other disasters in addition to the worldwide pandemic. Some people fared well, some are struggling, and some will not see 2021. However, amid the illnesses, economic uncertainties, and social and political unrest, there are signs of progress. For more than two decades, DomPrep has published many articles written by practitioners on the preparedness gaps that exist in leadership, supply chains, interoperability, incident management, and so on. For more than two decades, those same practitioners have provided possible solutions and roadmaps for closing those gaps. However, sometimes it takes experiencing the disaster in order to invest the time and resources necessary to actually close the gaps.