How to Deploy an Ethical Cybercommunications Program

Cybercommunications 101: How to deploy an effective cybercommunications program as part of an emergency, disaster recovery, and business continuity effort. As more common, daily-use devices become automated, the risk of cybersabbotage and cyberattacks increases, so planners must take measures to prevent harm to their efforts, personnel, agencies, and organizations.

Football, Golf & an Integrated Public Safety Information Network

Managing one large-scale special event can be a public safety challenge for any jurisdiction. However, when multiple events and hundreds of thousands of people converge in one area, communications between public safety officials is critical. Using the Homeland Security Information Network, officials in the greater Phoenix area kept the lines of communication open.

Bridging the Public-Private Sector Divide

At the April 2015 Ready Chesapeake meeting, members of this nonprofit group discussed ways to build business continuity within Annapolis-area communities and created a survey to reach out to other jurisdictions for suggestions. Practitioners (149 public sector, 80 private sector) from 47 U.S. states, Washington, D.C., Canada, and Martinique shared their insights from both the public and private sector perspectives.

InfraGard – Over 400 Sector Chiefs in 84 Chapters

After receiving credible information about an al-Qaida threat to high-profile buildings where financial institutions were located, the U.S. Department of Homeland Security shared that information through the InfraGard network. InfraGard then used the Sector Chief Program to rapidly disseminate the necessary details to the right people within those institutions.

Defining & Working With 21st Century Mass Media

Mass media can be allies or adversaries to emergency management agencies. The key for these agencies is to ensure that media outlets are sharing accurate public safety and incident-related information from trusted and reliable sources. This means that emergency managers must understand news media objectives and develop mutually beneficial working relationships.

What the Future Holds for Communications Interoperability

The terrorist attacks of 9/11 put a spotlight on the gaps that existed and, in many jurisdictions, still exist between public safety agencies. Although most preparedness professionals would agree that it is critical to have interoperable communications, there are factors that hinder achievement of this goal. With careful consideration, agencies can overcome these hurdles.

Gyrocopters & Other Rapidly Developing Threats

On 15 April 2015, a 61-year-old mailman from Florida breached restricted airspace over the nation’s capital and landed a gyrocopter on the West lawn of the U.S. Capitol building. Although this event did not involve explosives or other hazardous materials, the next incident may not be benign. Communication gaps must be closed.

Critical Elements for Creating a Dialogue

Accessing and sharing information between various agencies and organizations may be challenging, but are necessary for developing effective situational and operational awareness. The National Information Sharing Consortium (NISC) formalized an approach for such interagency communication. By operationalizing these capabilities, NISC creates dialogue and closes communication gaps.

Transitioning From Routine to Disaster

Public health agencies serve valuable roles and fill operational gaps that only they can perform. Planning and training within and between agencies are necessary for public health services to transition from daily operations to emergency response to a widespread pandemic, environmental hazard, or other critical public health threat.
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