This is an article by Justin Kates and Emily Martuscello, an Article Out Loud from Domestic Preparedness, February 5, 2025.
The emergence of powerful artificial intelligence tools generates excitement and apprehension, raising profound questions about the future of emergency response. By adopting the joint cognitive systems paradigm, emergency managers are offered a new way of thinking about their work in this environment.
Learn a new way of thinking about the work of emergency managers by adopting the joint cognitive systems paradigm.
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Justin Kates
Justin Kates serves as the senior business continuity advisor for Wawa, Inc. In this role, he is responsible for architecting a new business continuity program for Wawa’s expanding footprint of over 1,000 convenience stores with over 45,000 associates across nine states and Washington D.C. He is a Master Business Continuity Professional affiliated with Disaster Recovery Institute International. Kates attained a B.A. with a concentration in emergency management and public administration from the University of Delaware and an M.A. in security studies from the Naval Postgraduate School's Center for Homeland Defense and Security. He currently serves as a board member for the National Alliance of Public Safety GIS Foundation and is a member of the FEMA National Advisory Council.
Emily Martuscello
Emily Martuscello is a certified emergency manager and is currently the director of emergency management for Nashua, New Hampshire, where she leads city-wide preparedness, response, and recovery initiatives. With extensive experience in strategic leadership and crisis management, she holds a bachelor’s degree in political communications and emergency health services from George Washington University and an M.S. in executive leadership from Champlain College. Emily has been recognized for her innovative contributions to the field, including the integration of emerging technologies in emergency management and fostering cross-sector collaboration to enhance community resilience. She is a subject matter expert for the Center for Homeland Defense and Security Executive Education Program and is a member of Executive Leaders Program Cohort 2401.
